Last updated: August 2026. This policy explains how Lucent Sciences collects, uses, and protects the information you provide when you visit or purchase from this site.
When you place an order or create an account, we collect information such as your name, email address, phone number, shipping address, and billing details processed through our payment provider. We also collect basic usage data — such as pages visited and time on site — to help us understand and improve the site.
We use cookies to remember your preferences, keep you logged in, and personalize your browsing experience. You can disable cookies in your browser settings, though some site features may not work correctly without them.
We use your information to fulfill and ship orders, respond to support requests, detect and prevent fraud, and improve our website and services. If you opt in, we may also send occasional emails about new products, promotions, or account updates.
We do not sell your personal information. We share the minimum necessary data with trusted third parties who help us operate the business — shipping carriers, payment processors, and site infrastructure providers — and, where required, to comply with the law or protect our rights and customers.
We take reasonable steps to protect the information you share with us, but no system is completely secure. We encourage you to use a strong, unique password and keep your account details private.
You may request access to, correction of, or deletion of your personal data at any time by contacting us at the details on our Contact Us page.
We may update this policy from time to time without prior notice. Please review this page periodically for changes.